Our pharmacists will be happy to help with any additional questions or concerns. If our pharmacists are unable to resolve your concern, the pharmacy manager shall be notified as soon as reasonably possible and an investigation shall be initiated within 72 hours after being made aware of an incident, accident, variance or unusual occurrence and you will be informed of the outcome by telephone or in writing. If the pharmacy manager is unable to resolve your concern, our accrediting agency ACHC may be contacted at 855-937-2242. We appreciate your business!